Privacy policy

Last updated: November 3, 2026

At Yorumen, we respect your privacy. This Privacy Policy explains what personal information we collect when you visit yorumen.com or shop with us, how we use it and who we share it with. Our store is powered by Shopify, which provides the platform we use to sell our products to you.

Information we collect

Contact details: name, shipping and billing address, phone number and email address.
Payment information: processed securely by our payment providers. Yorumen does not store your full card number.
Order information: products you view, add to your cart, buy, return or exchange.
Device and usage information: browser, IP address, pages you visit and how you use the store, collected through cookies and similar technologies.
Communications: anything you send us by email or through the contact form, and the reviews you post.

How we use your information

To process and ship your orders, send you tracking information and handle returns.
To answer your messages and provide customer support.
To send you news and offers by email, only if you subscribe. You can unsubscribe at any time using the link in every email.
To improve the store, prevent fraud and keep payments secure.
To comply with our legal obligations.

Who we share your information with

We do not sell your personal information. We only share it with those who help us run the store: Shopify (our store platform), payment processors, the carriers that deliver your order and our shipment tracking tools. We may also share it when required by law.

Cookies

We use cookies to make the store work (for example, to remember your cart) and to understand how it's used. Where required by law, we'll ask for your consent before using non-essential cookies. You can also set your browser to block cookies, although some features of the store may stop working.

How long we keep your information

We keep your information for as long as we need it to provide our service, handle returns and guarantee claims, and meet our legal and tax obligations.

Your rights

Depending on where you live, including under the UK GDPR, the California Consumer Privacy Act (CCPA), Canada's PIPEDA, the Australian Privacy Act or the New Zealand Privacy Act, you may have the right to access the personal information we hold about you, correct it, ask us to delete it, object to or restrict certain uses, and receive a copy of it. You can also opt out of targeted advertising through the "Your Privacy Choices" link in the footer. To exercise any of these rights, email us at support@yorumen.com and we'll respond within the time required by law. We may need to verify your identity before handling your request. We won't treat you differently for exercising your rights.

International transfers

Our service providers may process your information in countries other than your own. When that happens, we rely on them to protect it with appropriate safeguards.

Security

We protect your information with reasonable security measures, and all payments are encrypted. Even so, no system is 100% secure.

Children

Our store is not directed at children, and we don't knowingly collect information from minors. If you're a parent or guardian and believe your child has given us their information, email us and we'll delete it.